Privacy Policy
Controller of Personal Information
Any personal information provided to or to be gathered by Andrew Banks Trading or Andrew Bank Trading Limited trading as the Wood Gallery is controlled by Andrew Banks Trading Limited.
What Personal Information About Customers Does Andrew Banks Trading Limited Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Andrew Banks Trading Limited and the Wood Gallery. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you.
Here are the types of information we gather.- Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.
- Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Andrew Banks Trading Limited or the Wood Gallery.
- Information from Other Sources: we might receive information about you from other sources and add it to our account information.
- Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised greetings and storage of items in your Shopping Basket during visits.
- The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
Do Andrew Banks Trading Limited and the Wood Gallery Share the Information They Receive?
Information about our customers is an important part of our business and we will not sell it to others. Andrew Banks Trading Limited and the Wood Gallery share customer information only as described below and are both subject to this Privacy Notice.- Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK 's Data Protection Act.
- Protection of Andrew Banks Trading Limited and the Wood Gallery: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Andrew Banks Trading Limited and the Wood Gallery. This includes exchanging information with organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
- With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
- We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
What About Third-Party Advertisers and Links to Other Websites?
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
What Information Can I Access?
Andrew Banks Trading Limited and the Wood Gallery gives you access to a broad range of information about your account and your interactions with Andrew Banks Trading Limited and the Wood Gallery for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?- As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase.
Conditions of Use, Notices, and Revisions
If you choose to visit Andrew Banks Trading Limited and the Wood Gallery your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at Andrew Banks Trading Limited and the Wood Gallery, please e-mail us a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website occasionally to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
